Lync 2010 Tabbed Browsing Addon Crashing With No Errors

So I have to say the urge to stand on my desk at work my arm raised with my vape in my hand (I don’t have a sword) and scream “By the Power of Grayskull” is overwhelming.

I have been fighting for over a month with the Lync 2010 addon from Microsoft. It can be found here. The reason for this is after installing the .msi file it pretends to launch shows the speech bubble the icons area of the task bar. Think life is grand right? Then if you cursor over it the icon magically disappears.

This will cause any human with an average of 5-20 conversations open a headache.

So – I began investigating and editing and uninstalling and reinstalling. It closes so fast when you are having this problem there isn’t even a service displayed in the task manager. This makes the problem all the more interesting.

Today – fighting the urge to jump for joy – I have found the answer!

Step 1: Make sure you have Notepad++ (my favorite) installed or another editing program that will allow you to save as a .config file type.

Step 2: You will need to go into your C:Documents and SettingsusernameLocal SettingsApplication DataIsolatedStorage folder.

***Note*** Depending on your version of the Microsoft OS that is installed capitalization is important. It is easiest to copy and paste the path and then change the username section OR do a system search for the IsolatedStorage system file folder within your profile.

Step 3: Inside the folder there will be an additional folder that’s name is random letters and numbers. You will need to go five nested folder levels deeper. The last folder opened should be called Files.

You will end up with a path looking similar to this:  C:Documents and Settingskristin_burnsLocal SettingsApplication DataIsolatedStorageo0o2mw4z.k2fblyrh13z.l41Publisher.1w34nuhubjpb1qnbae4a4dnfs2vp5jzfPublisher.1w34nuhubjpb1qnbae4a4dnfs2vp5jzfFiles

Step 4: Within the files folder is a beloved little file causing all of this havoc called Tabbie.config you will open this with your program of choice that allows editing of config files without changing their extensions. (I use Notepad++ here.)

Step 5: Within the config file you will  see the first line is listed as showMainWindow=True <- this is where all of our problems are coming from. You will need to change the line so it reflects showMainWindow=False <- you can copy/paste overwrite this section in if you like or just change True to False (capitalization and spacing DOES matter).

Step 6: Save the file and verify in the folder path of doom that it is still a .config file type.

Step 7: Close all Lync conversations for the initial launch of the tabbed browsing and close the Lync application itself.

***NOTE*** The addon and Lync technically work independently of each other but not doing this can cause your system to hate you and lock up.

Step 8: Reopen Lync followed by Tabbed Conversations and viola! You have tabbed browsing!

Event ID 55 & 2095 – Not Always Scary

So I work in Technical Support on servers every single day without fail. I love my job and I love learning new things. But when I run into something interesting I try to remember it – and this place makes it easiest. So I figured I would share a command I love. That works for Microsoft XP, 7, 2003 and 2008 Server.

I spoke with a guy, Running Microsoft Server 2003 R2 SP2 Standard who was convinced his hard drive was dead because he received two errors in his System Event Log:

  • Event ID 55 – NTFS – File system corrupt
  • Event ID 2095 – Unexpected sense. SCSI sense data: Sense key: 3 Sense code: 11 Sense qualifier: 0: Physical Disk 0:0:3 Controller 0, Connector 0

He was convinced without a doubt that because he had error 55 and error 2095 that a hard drive was dead because it happened before so he just wants a new hard drive. But I don’t like not knowing why particular errors repeat and I’m curious so I said, “Nope! I want to take a look first.”

I remoted into his system and bolted for the admin command prompt to run an amazing command:

chkntfs <drive letter>:

I love this command, chkdsk takes for freaking ever and this is 10 seconds to get information about the drive health TOPS! So we run the command for each drive on the server.

(system info changed to protect the innocent)

C:Documents and Settingsadmin>chkntfs c: The type of the file system is NTFS. C: is not dirty.

C:Documents and Settingsadmin>chkntfs d: The type of the file system is NTFS. D: is not dirty.

C:Documents and Settingsadmin>chkntfs e: The type of the file system is NTFS. E: is dirty. You may use the /C option to schedule chkdsk for this drive.

Viola! Drive E is a Dirty Dirty Boy! MWAHAHAHA! But dude who called is still convinced that the Hard Drive is dead on the system. I run him through diskpart list disk followed closely by diskpart list volume low and behold – oh my oh my – Nothing wrong with Hardware!!!! *Happy Dance*

So to put it simply – all it needs is a simple chkdisk /r and life will be beautiful!